CRO, lab, and service provider tracking with performance ratings and oversight.
The Vendor Management module tracks all external service providers including CROs, central labs, IRBs, courier services, and IVRS providers. Monitor vendor performance with structured scorecards, track contracts and SOWs, and manage oversight activities.
Explore the module's workflow through interactive interface mockups showing each step of the process.
Maintain a comprehensive vendor directory with contract details, scope of work, and performance ratings.
| Vendor | Service Type | Contract Value | Performance | Status |
|---|---|---|---|---|
| IQVIA | Full-service CRO | $4.2M | A (92%) | Active |
| LabCorp | Central Lab | $890K | A (95%) | Active |
| WCG IRB | Ethics Review | $145K | A+ (98%) | Active |
| World Courier | Sample Logistics | $78K | B (82%) | Active |
| Almac | IVRS/IWRS | $320K | A (91%) | Active |
Structured performance evaluations with KPI scoring across quality, timeliness, communication, and compliance.
Document vendor oversight activities including audits, check-ins, and deliverable reviews.
Active Vendors
12
across 5 categories
Oversight Score
A-
Above target
Open Deliverables
8
2 at risk
Budget Variance
+3.2%
Within 5% threshold
How Vendor Management integrates with other CTMS modules in the platform.
Vendors assigned per study with SOWs
CROs manage site monitoring activities
Supply vendors tracked for shipments
Vendor risks tracked in risk register
Vendor spend rolls up to portfolio view